The Nurse Case Manager – Who is She and Does She Belong on Your Case

One of the lesser known players used by Georgia workers' comp insurers is the nurse case manager.  In the past, insurers could assign nurse case managers to every claim.  Now, claimants and their lawyers can terminate the involvement of nurse case managers, except in the instance of catastrophic injury cases.  Who is the nurse case manager and what does she do?  In this short audio report, I explain how insurance companies sometimes use nurse case managers to try and influence treating doctors and I discuss a recent case in which I pulled the plug on a nurse case manager's involvement.